News & Announcements

  1. New process for configuring wireless on wiTECH 2.0 microPod
    Published on: Wed, Mar 16, 2016 8:05 PM | Viewed: 8904 times.
    In order to improve the security of the wiTECH 2.0 system, the microPod web interface ( will not be operational starting March 17, 2016. You will receive the message "Pod configuration is now controlled via wiTECH 2.0 cloud server" as shown in the screenshot below.    If you need to configure the wireless o...... Read More
  2. NOTICE: To gain access to all KB articles, navigate to the KB site from the wiTECH2 menu
    Published on: Fri, Feb 12, 2016 12:35 PM | Viewed: 1826 times.
    NOTICE:  If you are viewing the wiTECH 2.0 KB site as a public user, you do not have access to the private knowledge base articles.  To gain access to all articles, please navigate to the wiTECH 2.0 KB site through the wiTECH 2.0 application by logging into wiTECH 2.0 at then selecting “Knowledge...... Read More
  3. IMPORTANT wiTECH 2.0 System Security Updates and web browser requirements
    Published on: Tue, Nov 10, 2015 5:19 PM | Viewed: 3654 times.
    In order to improve the security of the system, we recently performed updates to wiTECH 2.0 application. This update requires your web browser to be Internet Explorer 11 or Safari 8. If you are experiencing issues with wiTECH 2.0 Application, please update your web browser to Internet Explorer 11 and re-login to wiTECH 2.0...... Read More
  4. How to Start Using wiTECH 2.0
    Published on: Mon, Sep 28, 2015 5:23 PM | Viewed: 5641 times.
    Associate microPOD II devices to technicians - See Steps to Associate microPODs to Service Technicians for more information. Setup microPOD II devices to work with wiTECH 2.0 - See How to Setup a microPOD II for wiTECH 2.0 for more information. If not already completed, configure the wireless profile on the microPOD II ...... Read More
    Published on: Tue, Jul 8, 2014 9:35 PM | Viewed: 2891 times.
      It is CRITICAL that you not unplug the microPod II during the update process or you may render the device inoperable.   Please refer to the KB article "Updating microPod II with wiTECH 2.0" for microPod update instructions....... Read More

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